Dispatch off the whiteboard
Assignment and exceptions that replace the radio-and-phone loop.
Overview
We build the shipment lifecycle so dispatch and customers see the same consignment — booking, assignment, GPS, digital POD, and billing. Phone trees and spreadsheets are the constraint we usually replace first.
Related engineering lives on our solutions page. To scope an engagement, book a consultation.
Industry Challenges
- No live shipment status
- Manual dispatch
- Paper POD and billing disputes
- Customers calling for every milestone
What changes
- Operators and customers on the same consignment record
- Dispatch that does not live on a whiteboard
- POD and billing from the same events
- A first increment on a live lane, not a lab fleet
Industry Use Cases
Where logistics programs usually start
The constraint is usually a live lane — booking to POD — not a greenfield TMS for the whole network.
Customers who stop calling for status
A tracking portal that reads the same consignment as the control tower — the Avirise Express pattern.
Digital POD that billing can use
Proof of delivery as an event, not a paper pack that starts a dispute.
A driver app for short stops
Status and capture that survive weak connectivity — not a desktop form on a phone.
Route and fleet visibility
Utilization and on-time from the same events as invoicing.
One corridor first
A live lane on the new platform while the rest of the network stays up.
Constraints
Constraints we design for first
A live network cannot stop for a TMS cutover. Field connectivity and billing events decide the product.
One corridor before the estate
A lane runs on the new platform while the rest of the network stays up.
The driver is not in an office
Capture that survives weak signal and short stops.
POD is a commercial event
If billing cannot use it, the proof is unfinished.
Customers and dispatch share one consignment
A tracking widget that lies against the control tower is worse than no portal.
What We Deliver
From booking to proof of delivery — in one system
Logistics software fails when dispatch still lives on a phone tree. We engineer the shipment lifecycle so operators and customers see the same consignment.
Consignment and order management
Booking, documentation, and status that operations can run without a spreadsheet.
Dispatch automation
Assignment and exception handling that replace the radio-and-whiteboard loop.
Real-time tracking
GPS and status that customers and the control tower can both trust.
Route and fleet visibility
Utilization and on-time performance from the same events as billing.
Driver app and digital POD
Field updates designed for short stops and weak connectivity.
Customer tracking portal
Self-serve status that does not create a call for every milestone.
Related Solutions
Solutions we typically apply in logistics
The platform is software and data. AI helps when exception handling has a place to write a decision.
Delivery Model
Live lanes, not a lab fleet
We sequence so a corridor or customer can run on the new platform while the rest of the network stays up.
- 01
Map the operating constraint
Workshops with operators and domain owners. We name the KPI, the systems of record, and the compliance boundary before a large build starts.
- 02
Architect for coexistence
Target design that sits beside EHR, ERP, TMS, core, or LMS — with identity, audit, and data ownership explicit.
- 03
Deliver a usable increment
Working software on a cadence your stakeholders can run. Demos use their data and their environments, not a slide.
- 04
Handover or operate
Runbooks and knowledge transfer, or a managed-services retainer if you want us to keep the pager.
FAQ
Questions about logistics technology
TMS coexistence, tracking, and how we start on a live network.
What logistics platforms do you build?
Consignment and order management, dispatch, GPS tracking, route optimization, driver apps, digital POD, and customer portals. See the Avirise Express platform.
Avirise Express case study →Can customers track shipments in real time?
Yes — when the fleet and dispatch data are on the platform. Tracking is a product of the operating system, not a widget bolted on later.
Do you replace our TMS?
If the TMS is the constraint, we can replace or sit beside it. Many operators start with dispatch visibility and digital POD, then expand.
How do drivers update status in the field?
A mobile workflow for assignment, status, and proof of delivery — designed for poor connectivity and short stops, not a desktop form on a phone.
How does a logistics engagement start?
A consultation on booking-to-POD gaps, then a first increment operations can run on a live lane.
Book a consultation →Ready to scope this logistics & supply chain program?
A short consultation to name the operating constraint, the systems of record, and a first increment.
Free 45-minute strategy session · No obligation · Response within one business day